I have spotted a bike mis-parked or vandalised or restricted to personal use. What can I do?

Q: I have spotted a bike mis-parked or vandalised or restricted to personal use. What can I do?

A: If you find a bike mis-parked, vandalised or restricted to personal use, please take a photo of the bike with its surrounding area and upload it to us (using the Contact Us section in the YoBike App) together with its location including the street name. Please ensure that the bike’s number is visible in the photo.