Q: I am having difficulty locating the bike nearest to me. Can you help?
A: If you are having difficulty locating the cycle parking where the bike is, please tap on the cycle parking symbol on our map and a route in blue will be mapped out from your location to this cycle parking, please follow the route and you should find the cycle parking and bike.
If you are at the cycle parking and you cannot find the bike, please contact us and we will assist you. Alternatively you may find another available bike at a nearby cycle parking.