Articles in this section

• The YoBike App says my journey has started but YoBike has not unlocked.
• How do I Lock YoBike?
• How do I use the Cable Lock?
• How do I unlock a YoBike?
• I have locked the bike but my trip on the app has not ended.
• The lock is jammed and I cannot lock the bike. What should I do?
• I cannot unlock the bike, I have tried scanning the QR code and entering the bike’s serial number. What should I do?
• I have tried scanning the QR code several times but the bike will not unlock. What should I do?
• I forgot to lock the bike. What should I do?
• I would like to hop into the shop for 5 minutes, should I lock the bike?