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Will T

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Latest activity by Will T
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    Will T created an article,

    The YoBike App says my journey has started but YoBike has not unlocked.

    Q: The YoBike App says my journey has started but YoBike has failed to unlock, what should I do?   A: Occasionally the spokes, or red cable lock on YoBike can obstruct the bike's locking mechanism....

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    Will T created an article,

    Save Up to 50% with ‘Cut Price Parking' - YoUpdate

    Hey Yo! Just a quick update to let you know some steep discounts we're rolling out to help increase the availability of YoBikes across the city, and make our redistribution efforts more efficient, ...

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    Will T created an article,

    Introducing PitStop - How it Works - A YoUpdate

    Happy Friday Bristolians, a Quick Feature Update from YoBike. We wanted to take advantage of the ☀️ sunny ☀️ weather to introduce our latest feature, 🚴🚴🚴 'YoBike PitStop 🏁 '. By popular demand, Pit...

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    Will T created an article,

    How do I use the Cable Lock?

    As part of ensuring YoBikes are available to the largest possible number of YoBikers, our Mobility Team are currently fitting new red cable locks on all YoBikes. This means we're now asking users t...

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    Will T created an article,

    How do I Lock YoBike?

    How do I lock a YoBike?   You can return our bikes to any of our recognised public cycle bike parks. You can find a recognised cycle parking area nearest to you on our in-App map. Park the bike ne...

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    Will T created an article,

    Is there a YoBike Windows Phone App?

    Q: Is there a YoBike Windows Phone App? A: At present YoBike is available for Apple's iOS and Google's Android. That said, we obviously want YoBike to available to the absolute maximum number of Sm...

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    Will T created an article,

    Will I be charged if I have locked the bike correctly, however it gets stolen or vandalized?

    Will I be charged if I have locked the bike correctly, however it gets stolen or vandalized? No, we have technology to track the locations of all our locked YoBikes. So long as you've parked your b...

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    Will T created an article,

    What if I can't register for YoBike?

    What if I can't register for YoBike?   If you're struggling to register for YoBike, don't worry, all is not lost. Simply visit YoBike.co.uk and reach out to a member of our customer service team by...

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    Will T created an article,

    What if I get a flat tyre?

    What if I get a flat tyre?   You won't get a flat tyre! Our tyres do not need innertubes so can not be punctured. If you do experience any other issues then please report it using the 'Contact Us' ...

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    Will T created an article,

    How do I turn on YoBike's lights?

    How do I turn on YoBike's lights?   The lights on the YoBike are automatic, when you start cycling it should automatically switch on and do not need to be manually switched on or off.